FREQUENTLY ASKED QUESTIONS
all the Questions YOU MAY HAVE.
At Granite 550 in Casper, WY, we offer an array of thoughtfully designed floor plans, including one, two, and three-bedroom apartments to suit your lifestyle. Have questions? Our FAQs page is your go-to resource for everything you need to know about our vibrant community.
Availability & Floorplans
Can I be added to a waitlist if no units are available?
No. Granite 550 does not offer a waitlist.
Are there short-term or flexible lease options available?
Lease terms range from 3 to 13 months.
Do prices change based on lease term or floor plan?
Prices can change based on the lease term and floor plan.
Application & Leasing
What is the application process and timeline?
Applications can be completed online, and a final decision is typically available within 24–48 business hours.
What documents are required to apply?
Applicants typically need proof of income, such as their most recent month's pay stubs or an offer letter.
Can I lease an apartment without an in-person visit?
Yes. You can lease an apartment without an in-person visit.
Fees & Payments
What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
At application, there is a $55 application fee per person aged 18+ and a $175 administrative fee. Deposits are due within 48 hours of approval. At move-in, prorated rent and any applicable pet fees are due.
Are there additional monthly fees (pet rent, parking, amenities)?
Pet rent is $35 per month per pet.
What payment methods are accepted?
In the office, accepted payment methods include checks, cashier's checks, and money orders. Online payments can be made by credit card or ACH.
Are late fees charged for late rent, and when?
A 10% late fee applies after the 5th of the month.
Resident Policies
What is the guest policy?
Guests may stay for a maximum of 14 consecutive days.
What is your smoking policy?
Smoking is not permitted inside the apartments.
Amenities & Community Features
What are the hours of operation for amenities (pool, gym, clubhouse)?
Community amenities are available from 6:00 AM to 10:00 PM.
Are there community events or resident programs?
Yes. The community hosts monthly events.
Parking & Transportation
Are parking permits required?
No. Parking permits are not required.
Utilities & Services
How do I set up electricity, water, and internet?
Water, sewer, and trash require no action and remain in Granite 550's name. Electricity is provided through Rocky Mountain Power at 888-221-7070. Natural gas is provided through Black Hills Energy at 888-890-5554. Internet service is available through Spectrum at 888-638-9841 or CenturyLink (centurylink.com/instant) using the provided referral code.
What internet or cable providers service the community?
Spectrum provides internet or cable service to the community.
Is renters insurance required?
Yes. Renters insurance is required.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Trash is provided, and the cost varies monthly.
Maintenance & Community Support
Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes. Emergency maintenance is available by calling 307-472-6483 and following the prompts for emergency maintenance.
Move-In & Move-Out
How do I schedule my move-in date and time?
Contact our leasing office to confirm a date and time to move in.What is the move-out notice period?
60-day notice to vacate required.
Accessibility
Are accessible (ADA) apartments available?
Yes. Accessible (ADA) apartments are available.
